Home

Who are we?

HOPE is a leading professional care service offering a comprehensive range of care and support solutions to vulnerable children and adults.

Drawing upon our decades of experience and commitment to industry best practice, we are passionate about providing exceptional care and support services to individuals across the UK.

Established in 2003, we have a dedicated team of specialist, trained and experienced care and support workers who provide exceptional one-to-one care to vulnerable adults who want to live at home and maintain their independence. We specialise in the provision of care and support for children with disabilities and complex healthcare needs.

Our professional care and support workers provide a range of personalised services in the home including, domestic support, companionship, cooking, personal care, lifestyle and social activities through helping to manage and support specialist conditions. Ours is a person and people-centred service with care and support provided hourly, daily, weekly or live-in.

We contract with service users whether they have individualised budgets or receive direct payment. Our clients/service users come from all cultural, economic and social backgrounds and communities, and we pride ourselves in working with people who are diverse by age, ethnicity, faith, gender and race.

H

O

P

E

We pride ourselves in being the Home Of Professional Excellence (HOPE) in:

Domiciliary Care
Practical support for children and adults living in their own homes.
Semi-Independent Living
Supporting and empowering young people to live independently in the community.
Supported Living
HOPE provide high-quality supported living solutions for people who need a flexible and supportive living arrangement.
Supported Accommodation
CQC registered Supported Accommodation available for people across the UK.
Safe Escort & Transport
Safe and professional escort of service users
End of Life
Caring for your loved one and giving them peacefulness and comfort as they approach their final days.
Respite Care
Supporting those with carers who need a break or additional help.
Short Breaks
Short Breaks and Childcare Services for disabled children and young people and their parents/carers.
Reablement
Care and support to help you get back on your feet!
Contact Supervision
Bringing children and family members together to build strong and secure relationships.

Who can benefit from HOPE care services?

Who uses care services?

  • Elderly adults

    Those needing assistance with daily living due to age-related decline.

  • People with disabilities

    Individuals with physical, intellectual, or developmental disabilities who require support.

  • People who are recovering from illness/surgery

    Short-term care to aid recovery.

  • People with chronic health conditions

    Long-term management of health needs.

What care services do we offer?

  • Personal care

    Help with bathing, dressing, toileting, and other daily activities.

  • Home care

    Assistance with housework, errands, and meal preparation.

  • Companionship

    Social interaction and emotional support.

  • Medical care

    Medication management, wound care, and other medical tasks (by qualified professionals).

  • Live-in care

    A carer who lives with the service user and provides 24/7 support.

How do I choose the right care?

There’s a lot to consider when you’re thinking about choosing a care provider. It is a big decision, so it’s important to find someone who you can trust to provide quality care for yourself or your loved one.

To help you navigate this process, here are some key factors to consider:

Assessment of needs

  • Level of care needed

    What kind of support is required? Daily living assistance, medical care, companionship, or a combination?

  • Physical and cognitive abilities:

    Consider the specific limitations or needs that require assistance.

Type of Care Provider

  • Home care agencies

    Provide a range of services with employed carers.

  • Independent carers

    Self-employed carers who work directly with clients.

  • Live-in care

    A carer who lives with the recipient and provides 24/7 support.

  • Social services

    Government-funded support for those who qualify.

Research & Qualifications

  • Reputation and experience

    Check online reviews, references, and accreditations.

  • Qualifications and training

    Ensure carers have the necessary skills and experience for the required care.

  • Background checks

    Verify criminal record checks and references for peace of mind.

Communication & Compatibility

  • Care philosophy

    Does the provider’s approach align with your values and preferences?

  • Communication style

    Open and clear communication is crucial for a positive care experience.

  • Personality match

    Consider the personality and rapport between the care recipient and the provider.

We are a fully CQC regulated service.

Your Safety and Well-being Come First!

HOPE Superjobs is fully regulated by the Care Quality Commission (CQC) to ensure we provide only high-quality home care services.

At HOPE, we understand the importance of trusting your loved one’s care to qualified professionals. That’s why we’re registered with the Care Quality Commission (CQC), the government body that rigorously inspects and approves care providers.  

Regular CQC inspections ensure we maintain the highest standards, allowing you to focus on what matters most – your loved one’s happiness and well-being.

View our CQC rating

This registration ensures we meet the National Minimum Standards, guaranteeing:

We offer supported living, semi-independent living and respite care in modern, accessible facilities that are maintained to the highest standards.

We are proud to be registered and regulated by Ofsted, ensuring we meet the highest standards of safety and quality.

For your peace of mind, we are fully compliant with Ofsted regulations, which means our services are regularly inspected and meet rigorous safety and quality standards. Ofsted regulations guarantee quality care and the reassurance that your child is in safe hands.

To find out more, visit the OFSTED website.

GREAT CARE starts with GREAT CARERS!

All of our care and support workers, regardless of previous experience, are trained by us and receive ongoing training and professional development to ensure that they and we deliver the highest standard of care to our clients/service users.

Our carers and support staff always strive to ensure every customer receives the brilliant support that they deserve. Our staff are always willing to go above and beyond to guarantee that each service user is completely satisfied with the care that they receive.

We handpick our staff, and we encourage ongoing training, to ensure that our carers are the very best that we have to offer to our service users.

What do our clients say about HOPE?

Read our testimonials and see why our clients choose our service.

SEND US A MESSAGE

Our friendly staff are always available to provide any information about our services that you require.

Our team are happy to respond to any questions you may have and give you more information about our services.

Please enable JavaScript in your browser to complete this form.
Name